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Help & Troubleshooting
 
 
Click on any of the frequently asked questions to read its answer.
 
Why don't I see the Atomic Toolbar icon on my toolbar?
How can I move the Atomic Toolbar to a different location?
Why don't I see the Atomic Toolbar listed in the Internet Explorer toolbars list?
Does Atomic Toolbar conflict with my browser or other add ons?
I installed the new version of Internet Explorer (v. 6.0). Why doesn't the Atomic Toolbar toolbar icon still appear on my browser?
I'm trying to uninstall Atomic Toolbar but am getting an error message. What should I do?
Do I need to pay for using Atomic Toolbar?
When will you have Atomic Toolbar for other platforms?
Do you support MSN Explorer?
How can I contact technical support?
 

Why don't I see the Atomic Toolbar icon on my toolbar?

 
If you have installed Atomic Toolbar and do not see the icon, or you installed a new version of Internet Explorer and Atomic Toolbar is no longer displayed, go to View > Toolbars and click on the Atomic Toolbar option. If you don't see the Atomic Toolbar listed, follow the instructions below.

How can I move the Atomic Toolbar to a different location?

Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
 
You can change the location of Atomic Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the Atomic Toolbar icon. Simply place Atomic Toolbar in the desired location. This functionality enables you to place two toolbars on the same line if you want to conserve space in your browser.
 
Please note that, as with all of the Internet Explorer browser toolbars, you can only move Atomic Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.

Why don't I see the Atomic Toolbar listed in the Internet Explorer toolbars list?

 
Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The Atomic Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.

Does Atomic Toolbar conflict with my browser or other add ons?

 
No, Atomic Toolbar is designed to run without affecting any other system add ons.

I installed the new version of Internet Explorer (v. 6.0). Why doesn't the
Atomic Toolbar icon still appear on my browser?

 
In Internet Explorer, go to View > Toolbars and check that the Atomic Toolbar option is selected. If not, select it.
 

I'm trying to uninstall Atomic Toolbar but am getting an error message. What should I do?

 
Install Atomic Toolbar toolbar again and then uninstall it.

Do I need to pay for using Atomic Toolbar?

 
No. Atomic Toolbar is free of charge.

When will you have Atomic Toolbar for other platforms?

 
We are currently looking into the feasibility of implementing Atomic Toolbar for other platforms. Check our web site to get the latest updates.

Do you support MSN Explorer?

 
At this time Atomic Toolbar does not work with MSN Explorer.

How can I contact technical support?

If you are experiencing any problems or have a question about Atomic Toolbar that is not covered in our online help then feel free to contact us.
 
 
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